These Terms of Use govern your access to and use of queuelogix.com and any related pages we operate (the “Site”). They cover the Site only. Revenue cycle, billing, coding, and technology services QueueLogix provides to clients are governed by separate written agreements, including Business Associate Agreements where applicable, and those agreements control if they conflict with these Terms.
By accessing or using the Site, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Site. If you use the Site on behalf of a hospital, physician group, or other organization, you represent that you have authority to bind that organization, and “you” includes it.
The Site is operated by QueueLogix LLC, 10 Glenlake Parkway, Suite 130, Atlanta, GA 30328 (“QueueLogix,” “we,” “us”). You can reach us at info@queuelogix.com or 800-919-8381.
You may use the Site for lawful purposes to learn about QueueLogix, read our guides and articles, and contact us. You agree not to:
We may suspend or terminate your access to the Site at any time if we believe you have violated these Terms.
The Site and everything on it, including text, guides, graphics, logos, page designs, and the QueueLogix, EventCare, and LiveCode names and marks, are owned by QueueLogix or our licensors and protected by U.S. and international copyright and trademark law. You may view, download, and print pages for your own internal, non-commercial reference, provided you keep all copyright and trademark notices intact. Any other use, including republishing our guides or using our marks, requires our prior written consent.
If you send us feedback, suggestions, or ideas about the Site or our services, you grant us a perpetual, royalty-free license to use them without obligation to you.
Our guides, articles, FAQs, calculators, and other content describe billing, coding, and revenue cycle topics in general terms. They are provided for information only and are not legal, financial, compliance, or coding advice for your organization. Payer rules, CPT and HCPCS codes, and regulations change frequently, and the right answer depends on your facts. Confirm anything you rely on with qualified counsel, your compliance officer, or the payer. Results described on the Site, including ROI figures and case studies, reflect specific client engagements and are not a guarantee of your results.
The Site uses third-party services, including Calendly for scheduling, Webflow for hosting, and Google Analytics for traffic measurement, and may link to websites we do not control. Those services and sites have their own terms and privacy policies, and we are not responsible for their content or practices. Scheduling a conversation through Calendly is subject to Calendly’s terms.
The Site and its content are provided “as is” and “as available” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components, or that content is current or complete. Some jurisdictions do not allow the exclusion of implied warranties, so some of these exclusions may not apply to you.
To the fullest extent permitted by law, QueueLogix and its members, officers, employees, and agents will not be liable for any indirect, incidental, consequential, special, or punitive damages, or for lost revenue, lost profits, or lost data, arising from your use of or inability to use the Site, even if we have been advised of the possibility of such damages. Our total liability for any claim relating to the Site will not exceed one hundred U.S. dollars ($100). This section does not limit liability under any separate client services agreement, which is governed by that agreement’s own terms.
You agree to defend, indemnify, and hold harmless QueueLogix and its members, officers, employees, and agents from any claims, damages, losses, and expenses, including reasonable attorneys’ fees, arising from your violation of these Terms or your misuse of the Site.
These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws rules. Any dispute, claim, or controversy arising out of or relating to these Terms or the Site will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, before a single arbitrator, in Atlanta, Georgia. Judgment on the award may be entered in any court of competent jurisdiction. You and QueueLogix each waive the right to a jury trial and to participate in a class or representative action; claims may be brought only in an individual capacity. Either party may bring an individual claim in small claims court, or seek injunctive relief in any court of competent jurisdiction to protect its intellectual property, without first arbitrating.
We may update these Terms from time to time. When we do, we will revise the effective date at the top of this page, and material changes will be noted on the Site. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
These Terms, together with the Privacy Policy, are the entire agreement between you and QueueLogix regarding the Site. If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.
If you have questions about these Terms, contact us at: