QueueLogix was founded in 2016 by people who had run healthcare billing from the inside and knew where the dollars go missing. We pair that operating experience with EventCare, the platform we built ourselves, so every claim is worked from registration through final payment and every client gets the financial clarity to focus on patient care.
We empower healthcare operators to take control of revenue cycle management with expert guidance, actionable insights, and measurable outcomes.
We streamline billing for healthcare providers, ensuring every claim is processed efficiently and paid without delay.
We uphold integrity and precision, partnering with your team to drive financial performance at every stage.
Expert teams, proven processes, and advanced technology—delivering measurable financial results for healthcare organizations.
QueueLogix was founded in 2016 by Doug Ingram after exiting a previous venture — a widely respected healthcare coding, compliance, and audit firm where he served as President. Under his leadership, that firm earned Inc 500 honors for two consecutive years against a national field of competitors. He left at the top of that run, but a moment from one of the company's earliest projects stayed with him.
Doug was being given a tour of an emergency department by the Chair of Emergency Medicine. They walked through a clinician bay, and Doug noticed a filing cabinet — full to overflowing. He asked what it held.
Doug asked to look through the cabinet. He estimated the unbilled ED activity sitting in that one filing cabinet at roughly $1.5 million. No movement, no apparent priority. Effectively lost revenue, in a stack of paper, in one ED, on one tour.
That was the moment. Doug realized the gap between what healthcare operators were earning and what they were collecting wasn't an intelligence problem or even a willingness problem — it was a systems problem. Documentation that should have been digital was on paper. Information that should have been escalated was sitting in furniture. Software that should have been built around the work was being adapted from generic billing tools.
The first major engagement after founding QueueLogix was with a 15-hospital network struggling to fix its emergency department operations. Applying the process-engineering frameworks Doug had used with global clients in other industries, the team identified the same patterns repeating across every facility:
Within 18 months of that engagement, QueueLogix had recovered more than $10 million in revenue for the health system.
The thesis hasn't changed since: revenue cycle failures aren't intellectual problems — they're system-level failures. The right intervention is a synthesis of three things working together. Software built specifically for healthcare environments. A team with deep specialty expertise. And a process that links them so feedback actually reaches the people who can act on it. That synthesis is QueueLogix. We've been refining it ever since.
Doug founded QueueLogix in 2016. Before that, he served as President of a healthcare coding, compliance, and audit firm that earned Inc 500 recognition for two consecutive years under his leadership. A process engineer by training with a graduate degree in finance, Doug's career has centered on helping healthcare operators — particularly rural health systems — find the revenue and the clarity that's been hiding in plain sight.
We sell judgment, not software. Every engagement starts with “what does this client actually need?” — never with “what's the standard package?”
Most RCM vendors run a 1980s playbook against a 2026 reimbursement environment — paper bills for 90 days, then write-offs to collections. We refuse to be that. We design, iterate, and deploy specific solutions to specific problems, fast.
Insight without distribution is just stored data. We make sure feedback reaches the people who can act on it — clinicians, coders, operators, and executives — in time to make a difference.
We work in healthcare because the residents of these communities depend on these operators staying solvent and excellent. Better RCM means better patient care. Especially in rural markets where the math is hardest, we don't take that responsibility lightly.
We've spent a decade synthesizing operations, software, and process engineering into a revenue cycle approach that actually moves the numbers. Let's talk about what that could look like for your organization.
