How QueueLogix handles information collected through our website. This policy covers website visitor data only — client patient information (PHI) is governed by separate Business Associate Agreements between QueueLogix and each client.
We collect information about you in three ways:
When you submit a contact form, schedule a conversation through Calendly, request a practice review, or otherwise communicate with us through the Site, you may provide information such as your name, work email address, phone number, company name, job title, and any details you choose to include in your message.
When you visit the Site, we automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, pages viewed, time spent on the Site, referring URLs, and similar technical data. This information is collected through cookies, pixels, and analytics tools.
We use third-party services including Webflow (site hosting), Google Analytics (traffic analysis), and Calendly (scheduling) to operate and improve the Site. These services may collect their own information about you under their respective privacy policies.
We use the information we collect to:
We do not sell your personal information. We share information only in the following circumstances:
We share information with vendors who help us operate the Site and our business — for example, our hosting provider (Webflow), our scheduling tool (Calendly), our analytics providers (Google Analytics), and our email infrastructure. These vendors are contractually limited to using your information for the services they provide to us.
We may disclose information when required by law, subpoena, court order, or government request, or to protect our legal rights and safety.
If QueueLogix is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
We use cookies and similar tracking technologies to operate the Site, remember your preferences, measure how the Site is used, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect your experience on the Site.
We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, and destruction. No method of transmission over the internet or electronic storage is 100% secure, however, and we cannot guarantee absolute security of any information you submit through the Site.
You can opt out of marketing communications at any time by following the unsubscribe link in any marketing email or by contacting us directly at the address below.
California law (CCPA/CPRA) gives California residents specific rights regarding their personal information, including the right to know what personal information we collect, the right to request deletion of personal information, the right to correct inaccurate personal information, and the right to opt out of any “sale” or “sharing” of personal information for cross-context behavioral advertising. We do not sell or share personal information for those purposes. To exercise any of these rights, contact us using the information at the bottom of this page.
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective” date at the top of this page. Material changes will be communicated by posting a notice on the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, contact us at: