You're tired of chasing what you've already earned.

You treat every patient.We capture every dollar.

You're not just losing what you've earned — you're losing sleep over it. The late-night audits. The chasing. Explaining your specialty to your vendor for the hundredth time. That's not yours to carry. QueueLogix was built by operators who already speak your world, and EventCare doesn't just monitor every event in every encounter — it applies advanced coding and audit intelligence to surface the reimbursement dollars most RCM vendors leave behind.

The hidden problem with getting paid for the care you deliver.

If it feels bigger than it should, that's because it is. Revenue leaks across your whole billing lifecycle — in places your reports miss, in ways that wear down your team, and for reasons the system refuses to fix.

WHAT'S HAPPENING

Revenue is leaking in places your reports don't show.

Denials you never appeal. Under-coded high-acuity charts. Payer downgrades that slip past review. Charge-master data that's quietly out of date. Insurance coverage you never discovered at registration. Patient balances nobody follows up on. It's not one leak — it's dozens, happening across every step of the revenue cycle. Money you already earned, disappearing before anyone has time to notice.

WHAT IT COSTS YOU

The nagging sense that something is off and nobody can tell you where.

You shouldn't be losing sleep over claim denials. You shouldn't have to explain cash-flow surprises to your board. Your billing team shouldn't be triaging yesterday's rejections while tomorrow's charts pile up. But right now, that's where the energy goes — and it compounds.

WHY IT'S WRONG

You earned that revenue. A rigged system shouldn't get to keep it.

You spent your career learning to treat patients in the moments they need care most. That work deserves a billing partner who understands it — one that fights every downgrade, appeals every denial, and treats your revenue like it matters. Not a vendor that processes claims and hopes for the best.

MEET YOUR GUIDE

We know what it's like on your side of the revenue cycle.

You didn't get into healthcare to chase claims. You got into it to run a great operation — clinical, financial, operational — that serves patients and stands up to scrutiny. But you're constantly pulled into conversations about denials, AR aging, and last quarter's surprises. We get it. Our entire company exists to take that weight off you — so your team can focus on the work only they can do.

5%+ more per patient
The gap between what we recover and what most billing partners leave on the table.
$3B+ collected
Recovered on behalf of healthcare clients across the country.
2× ROI and beyond
Many of our clients realize at least double their investment. Some see considerably more.
RCM + Finance + Technology
20-year veterans of emergency medicine, urgent care, and specialty practices. CFO-grade finance leaders. Healthcare software engineers. One team.
OUR PROPRIETARY PLATFORM

Powered by EventCare — the platform that connects front desk to final payment.

EventCare is QueueLogix's proprietary software, built to run the full revenue cycle as one continuous system. It's the platform our team operates inside — and the system your clinicians, front-desk staff, and finance team work with every day. Most RCM vendors touch one end of the revenue cycle. EventCare runs the whole thing.

EventCareCodingOperationsBillingOperationsDataOperationsData Visualization& AlertingEHR / EMRSYSTEMSCLEARINGHOUSES& PAYERSHOSPITAL & EDGROUPSCREDENTIALING &ENROLLMENTDATA WAREHOUSES& BI TOOLS
EventCare platform interface
Front Desk urgent care
Patient self-scheduling, digital registration, consent forms, and integrated payment — in one flow.
Live EMR + Registration Integration
EventCare integrates with your registration and EMR systems in real time. Patient data and clinical documentation flow continuously throughout the visit — so our team can verify insurance, validate data, and prep for payment success before the patient leaves.
Analytics + Intelligence
Every dollar of your revenue cycle, visible in real time. Denial trends, AR aging, collections performance, charge capture — updated live and surfaced where your team can act on them.
Claims + Payer Workflow
Clean claims out the door faster. Denials routed to the right specialist automatically. Payer behaviors encoded into the platform so we're ahead of the rules, not caught by them.

See EventCare in action.

Let's Talk Revenue

A 30-minute walkthrough with our team. No prep required.

Every month this continues, it gets more expensive.

Revenue leakage compounds. Timely-filing windows close. Your billing team wears down. Your board gets more anxious. The longer the current system runs, the harder — and more expensive — it is to unwind.

  • ▸Claims past timely-filing deadlines become uncollectible — permanently.
  • ▸Small coding variances compound into six- and seven-figure write-offs.
  • ▸Billing teams burn out, turnover spikes, tribal knowledge walks out the door.
  • ▸Physicians and partners lose confidence that the work they do will get paid.
  • ▸Strategic investment — in growth, technology, comp — gets crowded out by cash-flow firefighting.

Doing nothing isn't neutral. It's a decision — and it's an expensive one.

Here's what “fixed” looks like.

Not just more revenue. A different way of operating — where your finance team can plan, your clinical team can focus, and your board stops asking the same questions.

WHAT YOU SEE

Revenue is predictable. And you can see every dollar of it.

Denials appealed on time and won. Coding accuracy you can prove in an audit. Charge capture that reflects the actual work. Insurance captured correctly at registration. Patient balances collected with dignity. A clean close every month — and the dashboards to back it up.

WHAT YOUR TEAM FEELS

Your billing team stops chasing yesterday. Your finance team starts planning tomorrow.

No more triage mode. No more quarter-end panic. Your people get their time back — and they use it to build the operation instead of patching leaks. Tribal knowledge gets documented. Turnover drops. Morale lifts.

WHAT YOU BUILD

The kind of operation the work deserves.

Clinical excellence supported by operational excellence. Capital free for the investments that matter — technology, talent, comp, facilities. A board conversation that's about growth, not gaps. People who get paid fairly and on time for the work they do. An organization that reflects the standards you've always held yourself to.

How we work together

A simple, three-step path forward.

Most customers come to us through a referral. Here's what the first 90 days look like.

1

Discovery Conversation

A 30-45 minute call where you walk us through what's happening in your revenue cycle today — the pain points, the surprises, the referrals. We listen, ask the questions that matter, and tell you honestly whether we can help.

2

QueueLogix Revenue Diagnostic

We run EventCare against a sample of your actual claims — no commitment, no long onboarding. You see exactly where money is leaking, how much it's worth, and what a fix looks like. If the numbers don't justify moving forward, we'll tell you.

3

Partnered Implementation

We plug into how you already run. Whether you have a full internal billing team or a lean front office, EventCare runs in the background — catching issues at the encounter, closing gaps before they become denials, and getting cash in the door faster. No rip-and-replace. No long contracts. Results you can measure in the first 90 days.

Results in the field

Measurable outcomes, across specialties.

A snapshot of what partners have seen after working with QueueLogix. Details anonymized to protect customer privacy.

●
URGENT CARE
$26 increase in average patient collections
Within 90 days QueueLogix was able to work with the customer, streamline their operations and drive significant improvement in average collection per visit. Increases came from clinical documentation improvement and more expert coding.
◆
EMERGENCY DEPARTMENT
13X ROI
Our client knew something wasn't right. They were struggling with patient acuity that didn't make sense, denials that were out of control, and a system that wasn't working. QueueLogix implemented our full solution and drove a 13X return on investment for the team that believed in us.
▲
CRITICAL ACCESS HOSPITAL
$1.5 M Recovered
A critical access hospital believed they could do better in some key service lines. QueueLogix worked as a key partner with the hospital's staff to implement an efficient system that resulted in accelerated billing that was accurate and helped recover over $1.5M per year that they previously were losing.
■
INTEGRATED HEALTH SYSTEM
20% Discovery on Insurance
A broken registration process was causing an integrated health system to not identify insurance properly on many patients. Patients identified as self-pay were never updated and large balances were written off. QueueLogix identified insurances previously not discovered & created a tremendous win for the partner.
◉
Multi-specialty urgent care
Days in A/R 52 → 28
Accelerated cash flow for reinvestment.
◇
Safety-net hospital ED
+$180 per visit uplift
Combined insurance discovery and coding lift.
Hospitals & Health Systems
13%+‍
uplift in net ED collections

Optimize your reimbursement

Purpose-built for multi-site hospital systems. We partner with your teams on clean data — accurate patient records, verified eligibility, errors caught upstream — then surface missed charges and close coding gaps across the enterprise.

See the hospital playbook →
Independent ED Practices
$10+ per visit
captured per patient

New playbooks. Built with you

Built for physician-owned groups who want to protect their autonomy. We integrate EventCare directly into your EMR with live third-party data validation — so issues surface at the encounter, get fixed before denial, and cash flow stays predictable. Plays most RCMs can't run.

See the independent practice playbook →
Urgent Care Operators
30% faster
more money captured & paid sooner

Smoother check-in. Faster cash

Urgent care is a consumer market. Patients choose where to go — and return to the clinics that make check-in feel easy and the bill feel clear. QueueLogix bridges both halves: registration, eligibility, and payment tooling on the front end paired with EventCare on the back end. Staff delivers the experience. Cash follows.

See the urgent care playbook →
queuelogix.io/ops/riverside-ed
EventCare LiveCode
EventCare — Revenue at a glance
Riverside ED • Live
Recovered MTD
$1.82M
▲ 14.2% vs last month
Charge capture
98.4%
▲ 3.1 pts
A/R days
11.6
▼ 4.8 days
W1W2W3W4
LiveCode — Claims in motion
Streaming
  • Visit #481-2293 coded
    99284 · Level 4 · $718 captured
    just now
  • Missed charge flagged
    Procedure 12032 · +$412 recoverable
    32s
  • Claim #88214 cleared
    Payer: Aetna · Paid in 6 days
    1m
  • Eligibility verified
    Patient #30947 · BCBS active
    2m
  • Visit #481-2288 coded
    99283 · Level 3 · $462 captured
    3m

The QueueLogix Difference

We built EventCare — a proprietary RCM platform that closes every gap in your revenue cycle, automatically.

image of pharmacist explaining medication to a customer

“QueueLogix identified $2.3M in recoverable revenue in our first 90-day practice review — revenue we didn’t know we were leaving on the table.”

Chief Operations Officer
QueueLogix client · name withheld for privacy

Ready to Recover What’s Yours?

Prefer email to a conversation? Send us a note and we'll be in touch within one business day.

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image of a doctor with a patient
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