RCM Audit
How frequently should a medical practice conduct an RCM audit? How much does it cost? What does it require to do so?
Solutions LiveData LiveTask LiveSentry LiveCode LiveReferral Integrated Medical Coding Point of Service Collections
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About Us Who We Are Mission, Vision & Values The People of QL Affiliations Fore The Brave Golf
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A full suite of solutions for better healthcare outcomes

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The standard in medical scribe training and management
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Operating the shift to value across the care continuum

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The next generation of healthcare revenue cycle management
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Comprehensive artificial intelligence for your practice’s needs
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Who We Are

March 2015

March 30, 2015

Livecode Becomes a Reality

LiveCode Point of Service Coding is an innovative service that revolutionizes a coding system that has largely been unchanged for decades.
August 2015

August 17, 2015

Inc. 5000

HealthChannels Awards & Recognition: Ranked at #1,238 on Inc. 5000 list for fastest growing private companies – ScribeAmerica, sister company to QueueLogix, has been recognized by Inc. for five consecutive years.
June 2016

June 01, 2016

HealthChannels Launches QueueLogix

HealthChannels announces the launch of QueueLogix: A groundbreaking integrated solutions company that unites backend processes with front-office patient encounters to help providers optimize revenue cycle organizations and processes like never before.
August 2016

August 16, 2016

Inc. 5000

HealthChannels Awards & Recognition: ScribeAmerica, sister company to QueueLogix, named to Inc. 5000 for the sixth consecutive year, coming in at #1,148
October 2016

October 01, 2016

ScribeAmerica Introduces HealthChannels

ScribeAmerica introduces HealthChannels, a new group of three distinct companies assisting hospitals, healthcare systems, and private practices navigate an increasingly complex web of clinical and back-office clerical processes.
January 2017

January 01, 2017

ScribeAmerica Reaches a Milestone; Training over 45,000 Scribes

ScribeAmerica – sister company to QueueLogix – reaches a milestone having trained over 45,000 scribes to work elbow-to-elbow with healthcare providers, updating EMRs and providing administrative support.
May 2017

May 15, 2017

EY Entrepreneur of the Year Nomination

HealthChannels CEO Dr. Michael Murphy selected as a finalist for the Ernst and Young Entrepreneur of the year award for Florida business leaders who excel in areas such as innovation, financial performance, and personal commitment to their business and communities.
August 2017

August 15, 2017

Inc. 5000

HealthChannels Awards & Recognition: Ranked at # 1,461 on Inc. 5000 list for fastest growing private companies – ScribeAmerica, sister company to QueueLogix, has been recognized by Inc. for seven consecutive years.
October 2017

October 01, 2017

HealthChannels Acquires Minnesota-based Elite Medical Scribes

HealthChannels is pleased to announce the acquisition of Elite Medical Scribes. The Minnesota-based medical scribe company adds a dynamic workforce to HealthChannels' subsidiary ScribeAmerica, now with a global talent pool of over 15,000 scribes.
January 2018

January 15, 2018

JAMA Study of Medical Scribes in an Academic Dermatology Practice

This groundbreaking academic study found that employing medical scribes can enhance clinical documentation, improve revenue collection, increase physician satisfaction, and reduce burnout.
February 2018

February 18, 2018

Fore The Brave Pro-Am Charity Golf Tournament

Previously known as the ScribeAmerica Charity Golf Tournament, first held in 2015, the third annual Fore The Brave Pro-Am Charity golf Tournament was held at Lake Nona Golf & Country Club. Our annual tournament has raised nearly half a million dollars through these events, and we look forward to further supporting the tireless work of various highly regarded veteran-focused organizations.
May 2019

May 23, 2019

Inc. 5000

HealthChannels Awards & Recognition: Ranked #2,051 on Inc. 5000 list for fastest growing private companies – ScribeAmerica, sister company to QueueLogix, has been recognized by Inc. for eight consecutive years.
November 2018

November 01, 2018

HealthChannels Announces Acquisition of Texas-Based PhysAssist Scribes

HealthChannels announces the acquisition of PhysAssist Medical Scribes. The Texas-based medical scribe company has grown strategically, training medical scribes on EMR documentation support and provider efficiency for over-burdened hospitals and health systems.
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Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

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Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.

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AI Chatbots
We deliver a robust AI Chatbot solution to help manage and sustain effective communication with patients. Care teams implement the conversational text messages and customize patient communication to deliver high quality care.

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Nurse Care Team Assistants
While nurses comprise the largest healthcare workforce, many suffer in silence from burnout and decreased job satisfaction. Our Nurse CTAs combat burnout with strategic support. From documenting patient encounters to monitoring vital signs, CTAs ensure nurses work top-of-license. CTAs close critical gaps in the care continuum and provide nurses with the added bandwidth to focus on critical care.

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Point of Service Collections
Our Point of Service Collections program offers an innovative approach to payment collections. Utilizing Care Team Assistants at the point of care layered EMR agnostic technology, patients have better insight and clarity into their payment options and EDs drastically improve their revenue collections without costly IT implementations

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Referral Management
Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators assess their schedules, and ensure appointment compliance.

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Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

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Care Navigators Chronic Care Management AI Chatbots Nurse Care Team Assistants Point of Service Collections Referral Management Scribe Services