What We Do

Transact Easily. Connect Meaningfully. Trigger the Right Actions.

QueueLogix provides an advanced suite of cloud-based software and intelligent services that allow today’s healthcare organizations to dramatically improve work processes, interactions, quality of outputs, and visibility related to medical coding and billing tasks.

By utilizing advanced software that incorporates artificial intelligence and rules-based logic and focuses on the inter-related business process between coders, billers and physicians, QueueLogix is able to create significant and tangible benefits for our customers.

QueueLogix offers numerous methods for interested companies to engage with us.

For companies that may already have coding, billing and similar personnel in house but wish to improve the infrastructure and process to drive their business to new heights we offer a software-as-a-service licensing model.

Benefits achieved through QueueLogix’s licensing approach have included:

  • 50% productivity or greater boosts to medical coding, compliance & billing teams struggling with manual & uncoordinated processes.
  • 25% or more accuracy improvement through rigorous rule-based & artificial intelligence capabilities, including pre-bill, system driven, rule application.
  • 75% reduction in processing times and costly delays associated with suspended patient accounts
  • 50% or greater improvement in Day Sales Outstanding measures through expedited & intelligent work-flows that can be customized for each unique client deployment.
  • 80% reduction in costly licensing fees related to reporting & similar systems that are not integrated with your team members, with QueueLogix it’s built into our platform.

For organizations, wishing to radically improve their revenue cycle capabilities in an outsourced model, QueueLogix can offer a bundled software and services package, whereby we provide our software capabilities and our team’s expertise to drive your coding, billing and reimbursement to new heights.

Benefits achieved through QueueLogix’s software & services approach include:

  • Dramatic improvement in acuity distributions resulting in increased reimbursements
  • Increases in revenue related to full reconciliation and ensuring each patient service is billed
  • Reductions in denials
  • Acceleration in Days Sales Outstanding metrics through quicker processing & billing
  • Decrease in Non-Billable charts

QueueLogix can be used for a month, a year or forever—it all depends on your needs.

QueueLogix helps hospitals, healthcare systems and practices maximize reimbursements, increase service capabilities and decrease time to collect by connecting backend processes with frontline patient encounters in real-time

EventCare LiveCode LiveData LiveTask LiveSentry LiveSuite

Today's Problem

Significantly delayed information, overly generalized and lacking meaningful customization, is this your organization? Reporting that comes late or is not specific to the stakeholder for whom it’s intended might as well be useless. Today’s organizations change minute-by-minute and their reporting infrastructure should support their accelerated pace.

The Solution

Flexible and customizable dashboards that are native to our QueueLogix environment and provide each licensee with the specific view that is most important to them. Best of all, we approach reporting in a different way, it’s not about what’s available it’s about what’s actionable! Let us help present actionable intelligence to you and your organization.

Today's Problem

Using spreadsheets, emails and other highly-manual methods has become the go to method for many organizations, particularly those trying to link together coding, billing and clinical staff members. These manual methods result in data errors, wasted time and effort and a process that is difficult to teach and scale.

The Solution

Implementing a queue driven, rule-based methodology, each stakeholder in QueueLogix is able to identify and take action on specific items that are within their purview. Organizations that have complex work flows and routines can utilize the flexibility of our module to customize each process to yield the best, most efficient result.

Today's Problem

Quality sampling using Excel spreadsheets and similar manual logs is laborious. The related auditing on samples reviewed and presenting findings back to a group to ensure and monitor change is a challenging and difficult task. One-size fits all sampling approaches have their challenges and each QA hour spent is a significant investment for any organization. Most quality programs are reactive and not proactively built based on customized & flexible rule sets.

The Solution

A quality resource that never sleeps and never makes a mistake, that’s LiveSentry. Our quality monitoring modules stands guard for your organization 24/7 making sure that any suspected error that could cause your enterprise lost opportunity is captured and reviewed before it is sent for billing. LiveSentry also helps to provide critical metrics to your team regarding individuals and behaviors that may be costing the organization money.

Today's Problem

Clinical protocols, clinical treatments, clinical equipment … all of these areas have experienced great innovation over the last decade. Yet, the process of reimbursement and related medical coding and billing tasks are stuck in the dark ages. This lack of innovation results in poor productivity, high rates of error, lost opportunity and horrible visibility when correct decision making matters.

The Solution

Combining all of QueueLogix’s module, LiveCode, is a state-of-the-art medical coding, billing and reimbursement platform that allows each stakeholder to maximize their time and capabilities to bring fast & accurate reimbursement to your business. Combining artificial intelligence, deep learning and business process optimization concepts, LiveCode helps organizations fully leverage their investment in EMRs and other technologies and get the most out of your workforce.

QueueLogix combines LiveData, LiveTask, LiveSentry and LiveCode to create the LIVE Suite - a platform that completely optimizes and revolutionizes key tasks related to medical coding and billing tasks.

LIVE Suite can integrate to any EMR system through simple and powerful integration capabilities. For organizations that may not have the capability to integrate via HL7 or traditional methods, LIVE Suite has a host of other easy to use options to ensure you’re able to get your enterprise up and running as quickly as possible.

Speed up reporting, increase accuracy and provide a comprehensive solution by integrating several data sources to provide a single source view of performance for a variety of stakeholders. LIVE Suite aligns clinical activities with back-office operations.

The result? Silos are shattered. Billing cycles are reduced from days to hours. Physicians breathe easy. Patients are relieved.

To deliver medical coding and billing at unbelievable precision and speed. That's the LIVE Suite creed.

Utilizing QueueLogix software & services, organizations have been able to achieve these benefits:

Enhanced Productivity. 50% productivity or greater boosts to medical coding, compliance & billing teams struggling with manual & uncoordinated processes.

Increased Accuracy. 25% or more accuracy improvement through rigorous rule-based & artificial intelligence capabilities, including pre-bill, system driven, rule application.

Reduced Suspended Accounts. 75% reduction in processing times and costly delays associated with suspended patient accounts.

Accelerated Cash Flow. 50% or greater improvement in Day Sales Outstanding measures through expedited & intelligent work-flows that can be customized for each unique client deployment.

Decreased Expenses. 80% reduction in costly licensing fees related to reporting & similar systems that are not integrated with your team members, with QueueLogix it’s built into our platform.