LiveTask: Activate and Refine

RETHINK WORKFLOW WITH THE LIVETASK MOBILE APP

Your practice relies on secure, quick communication between providers, medical coders, and compliance professionals. Inefficient workflows can easily hinder billing processes, and ultimately delay payments. Though email and phone calls are one way to access decision makers, to truly maximize productivity, LiveTask connects front-office clinical teams with back-office billing personnel in real-time.

Stay Connected to Stakeholders for Faster Reimbursement.

LiveTask delivers powerful cloud-based connectivity to ensure every member of the care team responsible for billing has access to the most up-to-date information. Our software allows you to create a secure log-in for the key individuals involved in your revenue-cycle management process. With easy to use, intuitive chat functionality, the decision makers in your practice will have unparalleled efficiency.
With LiveTask, streamline front and back-office communication to retrieve information for more timely reimbursement. Our goal is to reduce costly processes with cutting-edge technology. Send and receive messages via chat to alleviate suspended charts, and communicate with coding teams in real-time. The result is faster billing, and saved time.

Stay Connected

LiveTask delivers powerful cloud-based connectivity to ensure every member of the care team responsible for billing has access to the most up-to-date information. Our software allows you to create a secure log-in for the key individuals involved in your revenue-cycle management process. Receive and send messages via chat to alleviate suspended charts, and communicate with coding teams in real-time. The result is faster billing, and saved time. LiveTask process driven design:
Communicate Effectively

Communicate Effectively

Stakeholders can only access information relevant to their position

Billing and coding personnel have direct access to clinical staff

Capture Revenue

Capture Revenue

Monitor billing regulations and update pertinent information

Set-up accounts for stakeholders to quickly review errors that can delay billing

Save Time

Save Time

Reduce the time to resolve complicated billing issues

Unlimited chat functionality decreases the time between identifying a problem and finding the solution

How It Works

Reduce the time to resolve complicated billing issues with chat functionality. Stakeholders have direct access to clinical staff and information relevant to suspends, downcodes, and sign-offs.

Transform lengthy RCM processes and capture revenue that would otherwise get delayed by communication challenges among stakeholders.

With a rapidly changing healthcare landscape, having direct access to the most recent information your practice uses on a daily basis reduces time spent finding answers to frequently asked questions.

Discover the difference with LiveTask cloud-based software.

With the easy to use, intuitive chat functionality, the decision-makers in your practice will have access to unparalleled connectivity.
Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

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Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.

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AI Chatbots
We deliver a robust AI Chatbot solution to help manage and sustain effective communication with patients. Care teams implement the conversational text messages and customize patient communication to deliver high quality care.

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Nurse Care Team Assistants
While nurses comprise the largest healthcare workforce, many suffer in silence from burnout and decreased job satisfaction. Our Nurse CTAs combat burnout with strategic support. From documenting patient encounters to monitoring vital signs, CTAs ensure nurses work top-of-license. CTAs close critical gaps in the care continuum and provide nurses with the added bandwidth to focus on critical care.

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Point of Service Collections
Our Point of Service Collections program offers an innovative approach to payment collections. Utilizing Care Team Assistants at the point of care layered EMR agnostic technology, patients have better insight and clarity into their payment options and EDs drastically improve their revenue collections without costly IT implementations

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Referral Management
Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators assess their schedules, and ensure appointment compliance.

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Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

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