LiveSentry: Detect and Capture

BE PREPARED FOR DOWNCODE EVENTS WITH LIVESENTRY

Physician practices often fail to identify billing errors that cost their organizations millions in lost revenue. Perhaps repeated denials, or a medical coder who is noncompliant with Medical Decision Making guidelines threaten your revenue-cycle with unnecessary delays. Taking stock of oversights as they occur, while analyzing the patterns and trends can feel like a daunting task. Alternately, the perils of ignoring compounding errors? The longer you wait, the harder the problems are to fix.

The Power of Artificial Intelligence.

LiveSentry uses Artificial Intelligence and pattern recognition to isolate reporting errors before they are sent to billing. The cloud-based module ensures accuracy through automation and rule checking to alert stakeholders to patient encounters that may need additional inspection or tasks.
With LiveSentry, your organization can predict mistakes before they happen. Review bills before they are released to ensure accuracy and achieve revenue cycle goals. Program complex rules to capture downcodes and drive optimized billing functionality.

The Power of Artificial Intelligence

LiveSentry uses AI and pattern recognition to isolate reporting errors before they are sent to billing. The cloud-based module ensures accuracy through automation and rule checking to alert stakeholders to patient encounters that may need additional inspection or tasks. LiveSentry is the creative solution for organizations looking to replace outdated systems and capture actionable intelligence, while reducing costly errors. LiveSentry predicts mistakes before they happen:
Pre-Bill Scenario

Pre-Bill Scenario

Quickly generate a pre-bill of the patient encounter to review for errors

Identify downcodes and alert the appropriate stakeholders to take action

Track Denials

Track Denials

Prevent potential denials from occurring in the future

Request additional feedback for a coding events

Capture Insights

Capture Insights

Ensure unrecognized errors are identified and calculated

Proactively control reimbursement with increased visibility

How It Works

Discover the difference with modern, compliant coding. LiveSentry simplifies compliance monitoring for quick error detection and recovered revenue.

Every practice is different, that’s why we provide your care team with customized functionality to set the rules and capture downcodes relevant to your practice.

Once your team has identified and programmed the most common downcodes, ensure optimal billing with a pre-bill review.

Review bills before they are released to ensure accuracy and achieve revenue-cycle goals.

With LiveSentry organizations have the power to program complex rules to capture downcodes, and achieve optimized billing functionality.
Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

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Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.

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AI Chatbots
We deliver a robust AI Chatbot solution to help manage and sustain effective communication with patients. Care teams implement the conversational text messages and customize patient communication to deliver high quality care.

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Nurse Care Team Assistants
While nurses comprise the largest healthcare workforce, many suffer in silence from burnout and decreased job satisfaction. Our Nurse CTAs combat burnout with strategic support. From documenting patient encounters to monitoring vital signs, CTAs ensure nurses work top-of-license. CTAs close critical gaps in the care continuum and provide nurses with the added bandwidth to focus on critical care.

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Point of Service Collections
Our Point of Service Collections program offers an innovative approach to payment collections. Utilizing Care Team Assistants at the point of care layered EMR agnostic technology, patients have better insight and clarity into their payment options and EDs drastically improve their revenue collections without costly IT implementations

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Referral Management
Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators assess their schedules, and ensure appointment compliance.

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Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

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