LiveReferral: Referral Management

TRANSFORM YOUR PRACTICE WITH INTERACTIVE REFERRAL MANAGEMENT

The traditional patient referral process results in more work for already burdened physicians, and poor patient experience. This inefficiency results in physicians that are frustrated, patients that don’t show up for appointments, and lost revenues for health systems seeking to keep patients satisfied and within their network. Our LiveReferral solution allows the patient to have a hassle-free experience in getting to the right provider to receive quality care.

Minimize the Number of Patients Referred Out of Network.

Siloed and ineffective communication between clinical teams during the referral process impacts health systems and risk-bearing networks to the tune of millions of dollars in lost annual revenue. With LiveReferral, the interactive communication channels lead to better compliance with follow-up appointments ensures the quality of care throughout the care continuum by keeping patients within the appropriate network of care.
With real-time, in-app communication, care teams can view provider availability and schedule the appointment before the patient leaves the clinical setting. Studies show that patients are 60% more likely to make their referred appointment if it is scheduled in the clinical setting. LiveReferral makes point-of-care referral management hassle-free, ensuring a more pleasant experience for your patients.

Half the Patients Referred to Specialists Never Complete the Visit

With real-time, in-app communication, care teams can view provider availability and schedule the appointment before the patient leaves the clinical setting. Studies show that patients are 60% more likely to make their referred appointment if it is scheduled in the clinical setting. LiveReferral makes point-of-care referral management hassle-free, ensuring a more pleasant experience for your patients.

LiveReferral leads to proven results that improve your bottom line while leading to more satisfied patients:
Improved Revenue

Improved Revenue

Increases physician engagement and revenues.

Patient Access

Patient Access

Increases patient access to targeted in-network doctors.

Care Coordination

Care Coordination

Improves care coordination, including clinical data sharing, to improve patient outcomes.

How It Works

QueueLogix has partnered with a cloud-based RCM and Referral Management platform created for providers by providers. ReferWell’s revolutionary system balances all aspects of the referral workflow to meet the needs of patients, providers, and payers across a variety of networks and EMR systems. The platform supports major health care organizations, clinics, physician groups and the at-risk payer networks in which they participate. Getting providers to “refer well” at the point of service leads to enormous benefits not only for physicians but also for their patients and the health plans that ultimately pay for the services.

With our in-office referral platform, check availability and accepted insurance before scheduling with a specialist. Providers keep more referrals in-network while delivering a more pleasant experience for patients.

Before the scheduled follow-up appointment, Navigators send a reminder to patients promoting increased compliance. Empowered by LiveReferral, overburdened care teams have the ability to schedule quick and efficient referrals.