Introducing LiveCode: Connect + Deliver

ADVANCED CLOUD-BASED TECHNOLOGY TO ACHIEVE REVENUE CYCLE GOALS

Inefficient billing and coding processes drastically impact your revenue cycle. As patient care delivery and the back office are siloed, the lack of communication between provider and coder leads to reporting errors and reimbursement flaws. Most billing and coding platforms fall short of optimal revenue-cycle management due to the lack of real-time interaction between stakeholders. And even incremental errors lead to delays in billing that add up to millions in lost revenue over time.

LiveCode Aligns Clinical Events with Back-Office Functionality.

Transactions that once took days, now take seconds. The improved efficiency is invaluable to sustainability and growth. LiveCode dramatically reduces the number of suspended charts, Discharged Not Final Billed (DNFB), non-compliance, and Days Sales Outstanding (DSO)
For hospitals, health systems and physician practices, LiveCode delivers a new level of workflow integration. The software features an interactive dashboard and coding queue allowing stakeholders to conduct meaningful transactions in real-time so providers are reimbursed for the services they deliver.

LiveCode Aligns Clinical Events with Back-Office Functionality

For hospitals, health systems and physician practices, LiveCode delivers a new level of work-flow integration. The software features an interactive dashboard and coding queue allowing stakeholders to conduct meaningful transactions in real-time so providers are reimbursed for the services they deliver. Transactions that once took days, now take seconds. The improved efficiency is invaluable to sustainability and growth. LiveCode dramatically reduces the number of suspended charts, Discharged Not Final Billed (DNFB), non-compliance and Days Sales Outstanding (DSO). That’s why hospital systems are turning to LiveCode Point of Service Coding to:
Transact Meaningfully

Transact Meaningfully

Integrated feedback loop between providers and coders

Track patient encounters for accurate codes

Deliver Realtime Results

Deliver Realtime Results

Achieve same-day coding and bill drop

Reduce Chart Suspensions and Days Sales Outstanding (DSO)

Improve Efficiency

Improve Efficiency

Optimize reimbursement cycle work-flow

Mitigate risk with quick adjustments and status changes

How It Works

LiveCode utilizes advanced technologies that link medical coders and scribes in a clinical, real-time environment. With this first of its kind, next-generation methodology, health systems stakeholders can now reduce inefficiencies and improve communication to successfully integrate revenue operations.

Scribes update the EMRs to ensure the acuity of codes are properly documented, and facilitate the resolution of coding errors.

From the moment a new patient is registered in the EMR to the end of the appointment when care has been delivered, a scribe is able to chat with coders in real-time.

Instead of days, real-time coding allows bills to complete within hours. LiveCode with a scribe together is faster than billing alone because the coder is able to ask questions about the patient encounter directly through the dashboard, closing the gaps in the continuum of care.

Our Disruptive Technology and Process Provides the First Real-Time Coding Solution

LiveCode utilizes advanced technologies that link medical coders and scribes in a clinical, real-time environment. With this real-time methodology, health system stakeholders can now reduce inefficiencies and improve communication to successfully improve integrated revenue operations.
Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

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Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.

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AI Chatbots
We deliver a robust AI Chatbot solution to help manage and sustain effective communication with patients. Care teams implement the conversational text messages and customize patient communication to deliver high quality care.

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Nurse Care Team Assistants
While nurses comprise the largest healthcare workforce, many suffer in silence from burnout and decreased job satisfaction. Our Nurse CTAs combat burnout with strategic support. From documenting patient encounters to monitoring vital signs, CTAs ensure nurses work top-of-license. CTAs close critical gaps in the care continuum and provide nurses with the added bandwidth to focus on critical care.

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Point of Service Collections
Our Point of Service Collections program offers an innovative approach to payment collections. Utilizing Care Team Assistants at the point of care layered EMR agnostic technology, patients have better insight and clarity into their payment options and EDs drastically improve their revenue collections without costly IT implementations

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Referral Management
Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators assess their schedules, and ensure appointment compliance.

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Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

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