Technology Solutions

LIVE Suite: Revolutionizing the Medical Coding and Billing Process

The QueueLogix technology platform provides a suite of cloud-based modules to healthcare stakeholders that are seeking to improve their work processes, interactions, quality of outputs and visibility related to medical coding and billing tasks.

Let’s face it. The general field of healthcare revenue cycle could stand a breath of fresh air. Today’s revenue cycle industry, for the most part, is plagued by a scenario in which EMRs, Decision Support, Analytics, A.I. and other technologies have experienced significant advancement whereas many of the notable billing engines and platforms still used today are similar to what they looked like a decade or more ago. This is unacceptable and QueueLogix seeks to change this. Our approach is simple, by installing and enabling the QueueLogix suite, in the cloud, we’re able to join together stakeholders, all of them, and allow them to communicate in new and exciting ways.

Stakeholders that benefit from the QueueLogix platform include:

  • Coding & Billing Professionals
  • Compliance & Audit Professionals
  • Finance & Executive Management Teams
  • Physician & Hospital-Affiliated Groups
  • Hospitals & Health Systems
  • Consulting Organizations
  • EMR & Similar Technology Platforms
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QueueLogix utilizes a combination of exciting technologies and our knowledge of healthcare finance practices to deliver significant advantages to the organizations that license our technologies. A sampling of what makes us different and at the leading edge of innovation in our field includes:

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Actionable Intelligence, Comprehensive Decision Support Systems.

QueueLogix helps organizations find, fix, and visualize issues faster. We believe that the healthcare organizations of today aren’t struggling with a data issue, they are challenged by how to make sense of all the noise that comes with their data. We’ve built a platform and tools that deliver the right information to the right people at the right time. For us it’s about making data actionable. We know organizations are already constrained to take action on all the assorted challenges they are faced with each day. With QueueLogix, we guide our stakeholders so that they may be able to take intelligent action on those items that will significantly improve their business and their patient’s lives.

Optimized Business Flows.

Certain tasks in the revenue cycle happen on a continuous basis, we help organizations design & implement their own software assisted and monitored tools to ensure those mission critical processes occur in the most efficient way possible & with the highest level of accuracy in outcome.

Artificial Intelligence & Rule Automation.

Certain tasks in the revenue cycle happen on a continuous basis, we help organizations design & implement their own software assisted and monitored tools to ensure those mission critical processes occur in the most efficient way possible & with the highest level of accuracy in outcome.

Seamless Integration of Software & Services at Point of Care.

Today’s revenue cycle reads like a “Tale of Two Cities”, clinical activities and interactions occurring in one “city” and coding and billing tasks occurring in the other. These silos have existed for far too long and create inefficiency, frustration, delays in reimbursement, and often times reimbursement that can be significantly below what should have been realized. Our QueueLogix platform allows organizations to now join the front-office and the back-office in a meaningful way to create better communication amongst these traditionally separate functions. Breaking down walls, joining together teams, and creating better joint ownership of the process means licensees of QueueLogix are able to dramatically accelerate cash flows to their organization while also improving accuracy and productivity of the teams involved.

Benefits of the QueueLogix approach to licensees include:
  • 50% Productivity boosts to medical coding, compliance & billing teams
  • 25% or more accuracy improvement through rigorous rule-based & artificial intelligence capabilities
  • 75% reduction in processing times and delays associated with suspended patient accounts
  • 50% or greater improvement in Day Sales Outstanding measures through expedited & intelligent workflow systems.