Integrated Medical Coding Services: Modern, Compliant Coding at Your Fingertips from QueueLogix & ScribeAmerica

Our Scribe & Coding Solution merges medical scribes with experienced and certified coders to optimize revenue cycle management and minimize information silos. As the nation’s leading medical scribe provider, our sister company, ScribeAmerica, has a longstanding tradition of providing accurate and efficient documentation services that unburden doctors so they can return to the patient’s bedside. Together, we’re connecting front-end medical scribes with back-office coding in a single, unified solution.

The QueueLogix Difference

QueueLogix and ScribeAmerica’s Scribe & Coding Solution lowers costs, increases revenue, and improves the efficiency of your department so providers can work top-of-license and patients receive quality care. Current coding programs function in outdated silos that result in increased costs and recurring delays. QueueLogix offers next-generation billing and coding services that eliminate silos by integrating front-end clinical operations with back-office services.
Our highly-trained personnel provides comprehensive visibility, efficiency, and accuracy to your revenue cycle operations. With the Scribe & Coding Solution, you now have the power of QueueLogix software to optimize accurate coding and close gaps to reporting so that each patient encounter is billed properly and every invoice sent in a timely manner.

Benefits:

The scribe and coding solution bridges the gap between front and back-office teams. With proprietary knowledge, scribes code for HCC and ICD-10-PCS codes that may be overlooked.
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Our operations team is able to reduce chart occurrences and help streamline coding activities so your clinical team can work top-of-license
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Optimize revenue cycle management at a lower, integrated cost with a single point of contact
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Increase revenue by connecting the scribe at the point of care with operational staff
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Benefits from over a decade of experience and knowledge of coding requirements best-practices, regulations and trends

How It Works

Gain greater visibility into patient acuity, RVUs, and other valuable operational and financial metrics through our cloud-based software suite powered by scribes. With our Scribe & Coding solution, expand your knowledge of codes for timely reimbursement.

Scribe and Coding provides all-in-one support for a comprehensive, modern billing experience. With proprietary EMR training, scribes merge clinical knowledge with the coding process to ensure RCM integrity.

For nearly 15 years ScribeAmerica has helped thousands of practices increase revenue with medical scribe support. Across specialties and patient volumes, the scribe and coding solution propels reimbursement.

Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

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Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.

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AI Chatbots
We deliver a robust AI Chatbot solution to help manage and sustain effective communication with patients. Care teams implement the conversational text messages and customize patient communication to deliver high quality care.

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Nurse Care Team Assistants
While nurses comprise the largest healthcare workforce, many suffer in silence from burnout and decreased job satisfaction. Our Nurse CTAs combat burnout with strategic support. From documenting patient encounters to monitoring vital signs, CTAs ensure nurses work top-of-license. CTAs close critical gaps in the care continuum and provide nurses with the added bandwidth to focus on critical care.

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Point of Service Collections
Our Point of Service Collections program offers an innovative approach to payment collections. Utilizing Care Team Assistants at the point of care layered EMR agnostic technology, patients have better insight and clarity into their payment options and EDs drastically improve their revenue collections without costly IT implementations

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Referral Management
Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators assess their schedules, and ensure appointment compliance.

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Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

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