RCM Audit
How frequently should a medical practice conduct an RCM audit? How much does it cost? What does it require to do so?
Solutions LiveData LiveTask LiveSentry LiveCode LiveReferral Integrated Medical Coding Point of Service Collections
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A full suite of solutions for better healthcare outcomes

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The standard in medical scribe training and management
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Operating the shift to value across the care continuum

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The next generation of healthcare revenue cycle management
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Comprehensive artificial intelligence for your practice’s needs
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Hybrid Solutions: The Answer to Optimized Reimbursement

Integrated Medical Coding Services Point of Service Collections
Our Integrated Coding Solution merges care team assistants with experienced and certified coders to optimize revenue cycle management and minimize information silos. By working with ScribeAmerica, our sister company, we’re connecting together front-end CTAs with back-office coding in a single, unified hybrid solution.
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Our Point of Service Collections program offers an innovative approach to payment collections. Utilizing Care Team Assistants at the point of care layered with EMR agnostic technology, patients have better insight and clarity into their payment options and health systems drastically improve their revenue collections without costly IT implementations.
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Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

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Chronic Care Management
With an increased aging population managing two or more chronic illnesses, extending your care teams’ ability to communicate with patients is critical. We take a strategic approach to helping patients chart a path towards their health goals, while self-managing their chronic conditions between clinical visits.

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AI Chatbots
We deliver a robust AI Chatbot solution to help manage and sustain effective communication with patients. Care teams implement the conversational text messages and customize patient communication to deliver high quality care.

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Nurse Care Team Assistants
While nurses comprise the largest healthcare workforce, many suffer in silence from burnout and decreased job satisfaction. Our Nurse CTAs combat burnout with strategic support. From documenting patient encounters to monitoring vital signs, CTAs ensure nurses work top-of-license. CTAs close critical gaps in the care continuum and provide nurses with the added bandwidth to focus on critical care.

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Point of Service Collections
Our Point of Service Collections program offers an innovative approach to payment collections. Utilizing Care Team Assistants at the point of care layered EMR agnostic technology, patients have better insight and clarity into their payment options and EDs drastically improve their revenue collections without costly IT implementations

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Referral Management
Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators assess their schedules, and ensure appointment compliance.

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Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

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Care Navigators Chronic Care Management AI Chatbots Nurse Care Team Assistants Point of Service Collections Referral Management Scribe Services