QueueLogix Blog

Bridging the Gap Between Providers and Coding & Billing Staff

March 27, 2019

The ICD-10-PCS system for cataloging procedures has roughly 87,000 codes. This seems appropriate since — at any given time — providers and their support teams typically feel as if they have about 87,000 things to attend to. We all know that…

The Vital Importance of Accurate HCC Coding

February 28, 2019

The goal when it comes to coding, says physician-blogger Erica E. Remer, should be “to see that the patient looks as sick in the medical record as he or she does in real life.” If you don’t make it clear how…

Implementing Policies that Promote Bad-Debt Avoidance

February 26, 2019

Hospitals will always have to deal with bad debt, but slicing even a small percentage off the top of that mountain could mean significant added revenue.

Optimizing Revenue Cycle Management During the Transition to Value-Based Care

December 4, 2018

The rules of reimbursement are gradually changing, but in the healthcare game, no timeout can be called. No wonder those in the field are feeling a little dizzy and disoriented. Forced to deal with a mixture of fee-for-service and value-based…

How to Fix Some of the Most Common Billing Mistakes

October 9, 2018

Coding and billing is like a jigsaw puzzle. If one piece is missing (or jammed into the wrong space), the final result is a failure. And missing puzzle pieces in medical coding can result in million-dollar losses. No one can…

How Chatbots Improve Patient Engagement and Satisfaction

September 20, 2018


As technology continues to surge forward — 24 hours a day, seven days a week, without ever taking a break — consumers have continually proven that they’re more than happy to go along for the ride. Which means that those…

Actionable Intelligence: The Future of Coding

May 8, 2018

In today’s healthcare environment, some things have stayed the same—doctors in white lab coats see patients, the documentation compiled drives codes that are applied to the encounter, and those codes help create a final bill that is sent to the…

Here’s How to Prevent Claims Denials

March 20, 2018

Once an insurance claim is denied, you’ve already lost money. True, you may be able to recover it — 63% of denied claims are recoverable, according to Change Healthcare — but when you consider labor and other costs, it turns out you pay a…

The Growing Threat of Cyberattacks in HealthCare

March 6, 2018

Hackers see too many hospitals and other healthcare facilities the way a car thief sees a parking lot full of unlocked vehicles. Easy pickings. How pervasive is the cybersecurity problem in health care? A Ponemon Institute study found that in the previous…

Five Ways to Improve Revenue Cycle Management

February 27, 2018

Used to be that when it came to compensation, healthcare providers could rest pretty easy, knowing they could count on payers — private and public — to provide the overwhelming majority of their revenue. Sure, there were the usual coding and billing…